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    We monitor all messages between the hours of 8am and 5pm in the US and between 8am and 4:30pm in Canada, Eastern Standard Time (EST), Monday through Friday, excluding major holidays.
    Homeowners: If you have a heating emergency, contact your local heating professional.

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US Office
Operations:
Toll Free: (800) 645-2876
Local: (440) 327-1060
Fax: (440) 327-1064

Connected Tank Gauge & IoT Products:
Direct Phone Support: (833) 473-2004

Homeowner – If you have a problem with your heating system, please contact your local heating professional.

Technical Support for Contractors/Dealers ONLY:
Order Parts/Order Info (Customer Service): (866) 645-2873
Manuals & Guides
Burner Settings
Tech Bulletins
Troubleshooting Guide
Burner System Direct Phone Support: (866) 232-5388

Canadian Office
Toll Free: (800) 665-6972
Fax: (519) 763-5656